When you place an order for our products or services, 123ICT Ltd collect some information about you and your educational establishment / company. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions.

How do we process this data?

We will only process your data if:

  • The processing is necessary for the performance of our contract with you,or you have asked us to do something before entering into a contract, such as provide a quote.
  • The processing is necessary for our legitimate commercial interests and they’re not
    overridden by your rights.
  • The processing is necessary to comply with a legal obligation to which we are subject.
  • Where we have your consent.

How will we use the information about you?

  • Communication
    • Processing your order
    • Managing your account
    • Providing you with information you’ve requested from us, such as training materials
  • Support
    • Assisting you with the resolution of technical issues
    • There are times when we need to share your personal data with third parties providers and partners who enable us to supply our support services to you, such as the providers of off-site backup, antivirus, RM Integris, ProWise screens, G-Suite for Education, broadband and filtering services.
  • Marketing
    • Communications about our products and services we think may be of
      interest to you.
    • You have a right at any time to stop us from contacting you for marketing purposes.


  • What are cookies? Cookies are small text files sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third­ party to recognize you and make your next visit easier and the Service more useful to you.
  • Whilst we do not use cookies on our 123ICT website, third party cookies may be used by some analytical and statistical plugins installed on the website to enhance their service. Also, some videos embedded in our pages may use a cookie to anonymously gather statistics on how you got there and what videos you visited.

What are your choices regarding cookies?

  • Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended. If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. We suggest consulting the Help section of your browser, or taking a look at the About Cookies website which offers guidance for all modern browsers

Links to other websites

  • The 123ICT website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact Form

  • Any personal data we collect via our website Contact Form will be sent to us directly by email and any record held on the website deleted. We will use the information sent to us to provide the service you have requested. We will not share the information with any one. We will retain the information only for as long as necessary and delete it afterwards.

How we share your data?

  • 123ICT Limited may share your data if we are under a duty to disclose or share your data in order to comply with any legal obligation, or to enforce or apply any contract with you or other agreements; or to protect our rights, property, or safety of our employees, customers, or others.
  • 123ICT Limited will not share your information with outside companies for marketing purposes.

Access to your information and correction

  • If you would like a copy of some or all of your personal information, please contact us via the following email address: We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate and ask to be removed from marketing lists.

Data Security

  • 123ICT Ltd process all personal data we hold in accordance with our data security policy and take appropriate security measures against unlawful or unauthorised processing of personal data, and against the accidental loss of, or damage to, personal data.
  • 123ICT Ltd have in place procedures and technologies to maintain the security of all
    personal data from the point of collection to the point of destruction. Personal data
    will only be transferred to data processors if they agree to comply with those
    procedures and policies, or if they put in place adequate measures themselves.
    We maintain data security by protecting the confidentiality, integrity and availability of
    the personal data, defined as follows:

    • Confidentiality means that only people who are authorised to use the data can
      access it.
    • Integrity means that personal data should be accurate and suitable for the purpose for which it is processed.
    • Availability means that authorised users should be able to access the data if they need it for authorised purposes.
  • Security procedures include:
    • Entry controls are in place at our managed office in Witney.
    • Desks, filing cabinets, drawers and cupboards are kept locked if they hold
      personal information information of any kind.
    • Methods of disposal. Paper documents are shredded. Digital storage devices are physically destroyed when they are no longer required.
    • Our consultants and admin staff ensure that individual monitors do not show confidential information to passers-by and that they log off from their PC when it is left unattended.
    • 123ICT Ltd operate a secure password policy and use Google drive for the storage of the personal data we hold.