MIS Services – Arbor & Bromcom

A reliable MIS is essential for every school. At 123ICT, we provide expert support for Arbor and Bromcom, helping schools manage data securely, meet statutory requirements, and streamline day‑to‑day administration. Our MIS team works closely with schools across Oxfordshire and beyond, offering friendly, responsive help whenever you need it.

We ensure your MIS is used effectively, and your staff have the support they need to work efficiently.

Our Recommended MIS Platforms

123ICT supports cloud‑based MIS systems where data is stored securely off‑site and accessed via the Cloud. We are proud to be an accredited support partner for Arbor and an experienced support provider for Bromcom.

These modern MIS platforms offer:

  • Secure, cloud‑based access
  • Fast performance with no local servers
  • Regular updates and improvements
  • Strong reporting and analytics
  • Tools designed for busy school offices

Our MIS Support Services

Helpdesk Support

Our Oxfordshire‑based MIS team provides fast, friendly helpdesk support for Bromcom and Arbor users. Whether it’s a quick question or a complex issue, we’re here to help.

Support includes:

  • Day‑to‑day user assistance
  • Troubleshooting and issue resolution
  • Guidance on best‑practice workflows
  • Support for teachers, admin staff, and leadership

    DfE Statutory Returns Support

    We provide guidance, documentation & Links to help you complete all DfE statutory returns accurately and on time, including:

    • School Census – Autumn, Spring & Summer
    • Workforce Census – Annual
    • Assessment returns – Annual
    • Year End Processes

    Our team ensures you understand what’s required and supports you through the process.

        Why Schools Choose 123ICT for MIS Support

        • Experienced MIS specialists
        • Accredited Arbor & Bromcom support partner
        • Friendly, responsive helpdesk with a dedicated email and telephone number 
        • Clear communication with no jargon
        • Strong understanding of school workflows
        • Support tailored to your school or MAT
        • Helpful mailings sent out (Hints & Tips)

            The support and guidance notes from 123MIS are outstanding and I always receive prompt answers to my RM Integris questions via the help desk.

            Sandy Morris

            School Administrator, William Fletcher Primary School

            The team are really professional and I can recommend their training to fellow administrators. As a new user, I found their induction training particularly useful.

            Shirley Mee

            School Administrator, Stonesfield Primary School

            With the help of 123ICT, our SIMS transfer from the county council to Scomis was stress-free and seamless. The SIMS support from Scomis has been fantastic.

            Lisa Rowe

            Head Teacher, Woodstock CE Primary School

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