123ICT – IT Support Services for Schools & MATs
Technology should empower learning — not get in the way.
At 123ICT, we deliver reliable, secure and future‑ready IT services designed exclusively for schools and Multi‑Academy Trusts. As expectations rise around safeguarding, cyber security, digital strategy and budget efficiency, we simplify the complexity and give your staff the confidence to teach without disruption.
We comply with Government guidance on Meeting Digital and Technology Standards in Schools and Colleges
Strategic IT Support
We ensure every school day starts smoothly.
Our proactive support model identifies and resolves issues before they impact teaching, safeguarding or operational continuity. With a blend of responsive remote support, scheduled on‑site visits, proactive monitoring, and long‑term IT planning, we give leadership teams complete visibility and control over their technology estate.
What this means for your school:
- Fewer disruptions and faster resolutions
- Clear, strategic roadmaps for future development
- Consistent, high‑quality IT delivery across all classrooms
Cyber Security & Safeguarding Protection
Cyber threats are evolving — your defences should too.
123ICT provides robust, education‑aligned cyber security solutions that help schools meet DfE standards and protect sensitive data.
Our services include:
- Advanced endpoint protection
- Email filtering & anti‑phishing training
- Secure cloud backup & disaster recovery
- Monitoring and alerting for suspicious activity
- Support with Cyber Essentials certification
We help you stay compliant, protected and prepared.
Cloud Services & Digital Transformation
Cloud platforms are now essential for modern learning.
We support schools and MATs with secure, efficient cloud adoption, including:
- Microsoft 365
- Google Workspace for Education
- SharePoint & Teams development
- Cloud backup & storage solutions
- Server‑to‑cloud migration
Our team ensures your cloud environment is safe, scalable and easy for staff to use.
Connectivity & Network Infrastructure
A reliable network is the backbone of digital learning.
123ICT designs, installs and manages secure, high‑performance networks that keep your school connected at all times.
Our connectivity services include:
- Managed broadband for schools
- High‑performance Wi‑Fi solutions
- Network design, upgrades & optimisation
- Secure filtering & safeguarding compliance
We create seamless digital environments where staff and pupils can work without interruption.
MAT‑Focused IT Services
Stronger together.
We help Multi‑Academy Trusts unify their IT systems, reduce costs and improve consistency across all sites. Our MAT services include:
- Centralised IT governance
- Shared systems & standardised platforms
- Trust‑wide cyber security
- Scalable cloud solutions
- Strategic consultancy for executive teams
We enable MATs to collaborate more effectively and grow with confidence.
Why Schools Choose 123ICT
- Deep expertise in education IT
- Proactive, preventative approach
- Clear communication with no jargon
- Flexible support packages for all budgets
- A trusted partner invested in your success
Which support contract do we recommend?
Support contracts range from five days a week to a half day every month and are delivered by a DBS checked computing consultant who is trained and motivated to address your technical, curriculum and procurement needs. Our most popular contract choices are as follows:
Platinum Contract
Whole day
Every week
Gold Contract
Half a day
Every week
Silver Contract
Half a day
Every fortnight
Bronze Contract
Half a day
Every three weeks
How much will it cost?
The pricing of our support contracts is based on a sliding hourly rate, linked to the frequency of visits. We do not charge our schools for ‘pop-in’ emergency support visits and the more often we visit your school, the less likely there will be issues in between visits. Therefore we are able to reward our more regular schools with cheaper hourly rates.
Can schools buy help desk support only?
YES – for schools that do not require an onsite consultant, we can provide telephone and remote support via our help desk. Our flexible support contracts also allow schools to buy onsite hours for computing support and training which can be booked as and when they need them.
Can you tailor support contracts to our particular needs?
YES – All our support contracts can be tailored to meet the requirements and budget of schools and academies. We can provide a free audit of your school’s IT infrastructure with a recommendation for the amount of support you need. We can also match the consultant to your needs and the amount of support can be adjusted as your priorities change. Just contact us with your particular requirements.
How do 123ICT contracts raise the standard of teaching and learning?
123ICT not only provide technical support, but we aspire to move schools forward by advising them on what equipment to invest in and by providing the training staff need. Our Google for Education partner status means we are uniquely placed to move schools towards cloud computing via Chromebooks and G Suite (see 123Cloud Computing website).
Which geographic area do you support?
123ICT are based just outside Oxford, but train and support computing consultants for schools / academies all over the country. All our consultants are Level 1 Google Educators and experienced technicians. As a company we provide the technical, curriculum and procurement backup our consultants need via our help desk and computing scheme of work. Our consultants meet on a weekly basis in teams which keeps them motivated and up to date with the latest computing developments.
Does it include teaching support?
Teaching support is available from 123ICT. For classroom based teaching support, weekly contracts can be booked as computing sessions or PPA cover via one of our qualified teachers. We also offer schools discounted access to our web-based Computing scheme of work: 123SOW.
Is support available all year round?
YES – on-site visits from your dedicated consultant are term time only, but our help desk is open all year providing telephone and remote support during school holidays.